Privacy Policy

Last updated: November 4, 2026

1. What we collect

This policy covers machadomethod.com. It explains what the Machado Method Jiu-Jitsu Association collects through this site and what we do with it. “We” and “us” mean the association and the organization that operates it, named in section 13.

We collect these kinds of personal information:

• Identifiers and contact details. Your name, email address and phone number, and your company name if you give it.
• Addresses. Your billing address, and your academy and shipping addresses if they differ, when you join.
• Details about your academy. Your academy’s name, website, Google Business Profile and social media links, and what you tell us about your school, your students and your teaching.
• Membership details. Your membership tier, belt rank, and gear and apparel sizes when you join; your join date, chosen end date, reasons for leaving and feedback when you cancel.
• Details about your instructors. The names and email addresses of instructors you list, so they can be given access to the members’ area. Please let them know you are sharing them.
• What you write to us. The topic you pick and the message you send through a form or by email.
• Your choices. Whether you agreed to receive text messages, the words you agreed to, and the date and time you agreed.
• Device and usage information. Your IP address, browser type, device type, and the pages you visit on this site, as recorded in standard server logs and counted by our site analytics (section 5).

We do not collect sensitive personal information through this site, such as government ID numbers, financial account numbers, health information or precise location.

2. How we collect it

• Directly from you. When you book a call, fill in the onboarding form, the membership cancellation request form, the contact form or the free courses sign-up, or when you call, text or email us.
• Automatically. When your browser loads a page, our website host records basic technical information, such as your IP address and the page you asked for. Our site analytics also counts each page view, as described in section 5.
• From our service providers. For example, whether a text or email we sent you was delivered, and your STOP or HELP replies.

3. How we use it

We use your information to:

• Book your call with the association director, remind you of it, and follow up.
• Set up your membership, your billing details and your instructors’ access to the members’ area.
• Process a cancellation request, confirm your end date, and learn from your feedback.
• Answer your questions and send your message to the right person on the association team.
• Open your free courses account and tell you about the curriculum, if you asked us to.
• Send the text messages you agreed to, and stop them when you reply STOP.
• Send emails you asked for. Every marketing email has an unsubscribe link.
• Keep the site working and protect our forms from spam and abuse.
• Keep records the law requires us to keep, and respond to legal requests.

We do not use your information to make automated decisions about you that have legal or similarly significant effects.

4. Service providers who handle your information

We use a small number of service providers to run this site and handle your requests. They may use your information only to provide their service to us, and not for their own purposes.

• Website hosting. The company that hosts this site and receives your form submissions.
• Customer records and messaging. The platform that stores your form submissions and sends our emails and text messages.
• Call scheduling. The booking calendar you use to pick a time for your call with the association director.
• Members’ area. The platform that holds the free courses and, for members, the monthly lessons.
• Website analytics. Cloudflare, which counts visits to the pages of this site for us (section 5).
• Payment processing. The company that takes card payments at checkout in the members’ area. We do not store your full card number.

We do not sell your personal information to anyone, and we do not share it with other companies for their own marketing.

5. Cookies and tracking

This site does not use advertising cookies, retargeting pixels or cross-site tracking.

Site analytics. We use Cloudflare Web Analytics to count how many people visit each page, so we can see which pages help and which need work. Here is how it works:

• It does not set cookies or store anything in your browser.
• It does not fingerprint you. It does not use your IP address, your browser details or any other data to identify you or follow you over time.
• For each page view it records the page address, the page you came from, your browser, operating system and device type, your country, and how fast the page loaded. It leaves out anything in the page address after a question mark.
• Your IP address reaches Cloudflare when your browser loads the page, and your country comes from it. Cloudflare then drops the IP address at its nearest data center and does not store it.
• We see only totals, such as page views for each page or visits from each country. We cannot see who you are or follow one person’s visits.

Cloudflare handles this information for us as our service provider. You can read Cloudflare’s privacy policy. You can block the analytics script with your browser’s settings or a content blocker, and the site works the same.

You can block or delete cookies in your browser settings. Because we do not track you across other sites, a Do Not Track signal does not change how this site behaves. We treat a Global Privacy Control signal as a request to opt out of any sale or sharing of your information.

6. How long we keep it

• Call bookings and enquiries that do not lead to membership: 2 years from your last contact with us.
• Records for active members: for as long as you are a member, and until you ask us to delete them.
• Billing records for members: 7 years.
• Text message consent records: for as long as we keep your phone number, so we can show that you agreed.

After that, we delete the information or remove anything that identifies you.

7. How we protect it

We use reasonable technical and organizational measures to protect your information from loss, misuse and unauthorized access. No system is perfectly secure, so we cannot promise that your information will never be exposed. If we learn of a breach that affects you, we will tell you as the law requires.

8. Your choices and rights

You can ask us to:

• See the personal information we hold about you.
• Correct anything that is wrong.
• Delete your information. We may keep what the law requires us to keep.
• Send you a copy of your information in a common file format.
• Stop marketing emails. Use the unsubscribe link in any marketing email, or email us.
• Stop text messages. Reply STOP to any text. You can also email or call us.

To make a request, email hello@machadomethod.com or call +1 (972) 989-8846. We may ask you to confirm who you are before we act, so that nobody else can see or change your information. We will not treat you differently for using any of these rights.

9. Text messages (SMS Terms)

Program. Machado Method sends text messages to people who give us their mobile number on this site and agree to receive them. Depending on where you gave it, the texts are about:

• booking your call with the association director, and reminders about it;
• setting up your membership, after you send the onboarding form;
• your cancellation request and your membership end date;
• a reply to a question you sent us; or
• marketing messages about the curriculum, the free courses, events and association news, if you agreed to them on the free courses sign-up or the onboarding form.

Frequency. Message frequency varies.

Cost. Msg & data rates may apply.

Stopping texts. Reply STOP to opt out at any time. After that, we send no more texts unless you sign up again.

Help. Reply HELP for help, or contact +1 (972) 989-8846.

Consent. Consent to receive marketing messages is not required to make a purchase or to become a member.

Your phone number. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never sold, rented or shared with anyone else.

Carriers. Carriers are not liable for delayed or undelivered messages.

This section is part of our Privacy Policy, which you can read in full on this page at machadomethod.com/privacy.

10. Children’s privacy

This site is for academy owners and instructors. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, email hello@machadomethod.com and we will delete it.

11. Your California Privacy Rights

We extend these rights to California residents as a courtesy. This section covers the last 12 months.

What we collected. The categories listed in section 1: identifiers and contact details; addresses; professional information about your academy and your instructors; commercial information about your membership; the content of your messages and your text consent record; and internet activity from server logs and site analytics. We did not collect sensitive personal information.

Where it came from. Directly from you, automatically from your device, and from our service providers, as described in section 2.

Why we collected it. To schedule calls, set up and end memberships, answer enquiries, send the messages you agreed to, run and protect the site, and meet legal duties, as described in section 3.

Who we disclosed it to. Service providers in the categories listed in section 4: website hosting, customer records and messaging, call scheduling, the members’ area, payment processing and website analytics. We disclosed each category of information to them only so they could provide their service to us.

Sale and sharing. We do not sell or share your personal information as those terms are defined under California law. We have not done so in the last 12 months. We have no actual knowledge of selling or sharing the information of anyone under 16.

Sensitive information. We do not collect sensitive personal information through this site, so we do not use it for any purpose.

How long we keep it. The periods in section 6 apply: 2 years for call bookings and enquiries that do not lead to membership, the length of membership for members, 7 years for billing records, and as long as we keep your phone number for text consent records.

Your rights. You have the right to:

• know what personal information we collected about you, where it came from, why, and who we disclosed it to;
• delete it;
• correct it;
• opt out of the sale or sharing of your information;
• limit the use of sensitive personal information; and
• not be treated differently for using any of these rights.

How to make a request. Email hello@machadomethod.com or call +1 (972) 989-8846. You can also write to the postal address in section 13. We will confirm we received your request within 10 business days and answer within 45 days. If we need more time, we will tell you why.

Authorized agents. Someone you choose may make a request for you. We will ask for your signed permission, and we may ask you to confirm your identity with us directly.

Do Not Sell or Share. The “Do Not Sell or Share My Personal Information” link at the bottom of every page brings you to this section. Because we do not sell or share personal information, there is nothing to switch off. You may still send us a request, and we will record it.

Notice at collection. Each form on this site links to this policy. This section is the full notice of what we collect and why.

12. Changes to this policy

When we change this policy, we update the date at the top of this page. If a change affects how we use information we already hold, we will say so at the top of this page before the change takes effect. To see an earlier version, email hello@machadomethod.com.

Our Terms of Service explain the rules for using this site.

13. Contact us about privacy

Machado Method Jiu-Jitsu Association, operated by Alliance of Divine Love Inc, Affiliate Chapel 2317, CMJJ Headquarters 2201 Midway Rd, STE 312 Carrollton, TX 75006

Phone: +1 (972) 989-8846 Email: hello@machadomethod.com